By Purchasing any of our products, interacting with our community or using our site (https://cryhosting.net/), you have agreed to our terms and conditions.
Refunds and cancellations: All products are applicable for a 100% refund up to 24 hours after purchase. Anything after 24 hours is based on a case by case instance. If you want to cancel a service, we require 24 hours of notice.
Liability: We will not be responsible if you lose your data. Whilst we take regular offsite backups of our game servers and extreme VPS range, we encourage you to make your own. We take no responsibility if you lose your data.
If you are found to have illegal material or stolen software, we reserve the right to terminate your service without notice. We are not obligated to give you a refund.
Contacting the community: When interacting with users or staff in our community, you must remember that everybody else is just another person. If you are spamming, being rude or a general nuisance, we reserve the right to mute or remove your account from our communication channels.
Any threats of harm or intolerance will not be tolerated, and the user will not receive any warning.
Promotions: Advertising other hosts is strictly forbidden. We make no guarantees that promotion codes will remain valid for their listed time period.
Legal: If you have any legal queries, please email email@example.com Whilst we doubt we will ever have to, we hold the right to terminate your service at any point for any reason without a refund.
Fair Use Policy: All game plans come with unmetered bandwidth and unmetered storage. All the storage you use must be fair use and fair share with other users on the node. We reserve the right to suspend or remove files/backups if storage is misused or overused. Our guideline for storage usage is 10GB of disk per 1GB of ram on Standard and 20GB of disk per 1GB of ram on Extreme. You may request storage upgrades but we reserve the right to deny them under any circumstance. You must only put files relevant to your gameserver on our game plans and you may also not leave large compressed file on your server. We will contact you if you are found to be abusing our services by our team. We also reserve the right to terminate your servers without any form of refund if our staff team believe you are in breach of our rules which may include but isn’t limited to:
If we find you are using our services for illegal activities (EG, DDoSing or a Torrenting hub), we reserve the right to terminate your service without a refund.
All Virtual Servers come with Dedicated CPU cores and memory. We are very strict when it comes to abusing our services. If we find your service is used for illegal activites (EG, DDoSing or a Torrenting hub), we reserve the right to terminate/suspend your service without a refund.
Lack of payment: By default, your server will suspend after 1 day of late payment. After two days, you will be issued a late fee and after 5 days, all files will be lost.
Cracked server policy: We have made the decision to allow cracked servers on our network.
Disclosure Policy: The discord bot hosting advertised on our site is limited to 100mb of RAM, 20% CPU Usage, 500mb Storage. You’re also limited to one bot. The CPUs we use and advertise are the Ryzen 9 5950x. We may also use CPUs with similar performance like the Ryzen 9 5900x, Ryzen 7 5800x and Ryzen 5 5600x. We may use any CPU from the Ryzen 5000 Series CPU for your server. For DDoS Protection, we use Path.net for our Dallas & New York location our EU location uses Arbor and Juniper and our United Kingdom uses Voxility. If you want DDoS Protection in the US, please request to be on our Dallas Nodes. We make statements on our site within our best judgement and are not responsible for any false statement or mishaps that are listed on our site. For our ram speeds, we’ve got 3200mhz ram sticks in our US servers and 2666mhz ram sticks in our EU servers.